All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Assist Operational
90 days ago
100.0 % uptime
Today
Assist Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Solve Operational
90 days ago
99.99 % uptime
Today
Solve Widget Operational
90 days ago
100.0 % uptime
Today
Solve Email Operational
90 days ago
100.0 % uptime
Today
Solve Voice Operational
90 days ago
100.0 % uptime
Today
Solve for Slack Operational
90 days ago
99.97 % uptime
Today
Triage Operational
90 days ago
100.0 % uptime
Today
Triage Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Solve Voice
Resolved - This incident has been resolved.
Oct 27, 14:00 PDT
Identified - We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls.

Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.
Oct 27, 13:29 PDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Solve Voice Call Transfers
Resolved - This incident has been resolved.
Oct 21, 17:41 PDT
Update - Twilio is reporting recovery, and we are seeing improvements in Solve Voice call transfers. Some users may still experience intermittent issues as systems fully stabilize.

Our team continues to monitor performance and will provide another update once the service is fully restored.
Oct 21, 15:28 PDT
Monitoring - We are currently monitoring an issue affecting Solve Voice call transfers due to a Twilio service disruption. As a result, some users may experience errors or failures when transferring calls.

Our engineering team is actively working on mitigations within our systems while monitoring Twilio’s status and recovery efforts. We will provide updates as we make progress.
Oct 21, 12:01 PDT
Oct 20, 2025
AWS Outage Impacting Helpdesk Integrations
Resolved - This incident has been resolved.
Oct 20, 16:29 PDT
Monitoring - We are currently monitoring the AWS service outage that is impacting connectivity with certain Helpdesk systems. This may cause intermittent issues with handoffs or message delivery between Forethought and your Helpdesk platform.
Oct 20, 12:26 PDT
← Incident History Powered by Atlassian Statuspage