All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Assist Operational
90 days ago
99.99 % uptime
Today
Assist Operational
90 days ago
99.99 % uptime
Today
Discover Operational
90 days ago
99.99 % uptime
Today
Discover Operational
90 days ago
99.99 % uptime
Today
Solve Operational
90 days ago
99.97 % uptime
Today
Solve Widget Operational
90 days ago
99.99 % uptime
Today
Solve Email Operational
90 days ago
99.99 % uptime
Today
Solve Voice Operational
90 days ago
99.93 % uptime
Today
Solve for Slack Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Solve Voice Outage
Resolved - This incident has been resolved.
Dec 2, 15:54 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 15:18 PST
Update - Dashboard functionality for viewing intents has been restored.
We are continuing to work on fully restoring execution for live conversations.

We’ll share another update as soon as the remaining issue is resolved.
Dec 2, 14:59 PST
Identified - We’ve identified the issue affecting Solve Voice. Our team is currently implementing a fix.

We’ll provide another update once the fix is deployed and functionality is fully restored.
Dec 2, 14:14 PST
Investigating - We are currently investigating an issue affecting Solve Voice.

At this time:

- Intents are failing to execute for live conversations.

- Intents are unavailable to view in the Dashboard.

Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as soon as we have more information.
Dec 2, 14:00 PST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

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