All Systems Operational

API Operational
90 days ago
99.99 % uptime
Today
Assist Operational
90 days ago
99.99 % uptime
Today
Assist Operational
90 days ago
99.99 % uptime
Today
Discover Operational
90 days ago
99.99 % uptime
Today
Discover Operational
90 days ago
99.99 % uptime
Today
Solve Operational
90 days ago
99.97 % uptime
Today
Solve Widget Operational
90 days ago
99.99 % uptime
Today
Solve Email Operational
90 days ago
99.99 % uptime
Today
Solve Voice Operational
90 days ago
99.93 % uptime
Today
Solve for Slack Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Resolved - This incident has been resolved.
Jan 9, 13:18 PST
Identified - Intercom Customers are currently experiencing a service disruption affecting Solve Widget and Solve Email due to an ongoing outage with Intercom.

We are closely monitoring Intercom’s status - https://www.intercomstatus.com/us-hosting/incidents/01KEJ5AZFPGWKRV57MMEAR9M0W#updates

We will provide updates as more information becomes available.

Jan 9, 12:11 PST
Resolved - This incident has been resolved.
Jan 9, 12:16 PST
Update - We have implemented a fix and confirmed that analytics jobs are now processing correctly. Analytics will return to Dashboard as these jobs complete.
Jan 9, 10:05 PST
Identified - The issue has been identified and a fix is being released.
Jan 9, 07:58 PST
Investigating - We are currently investigating an issue where Solve analytics data is not appearing on the Forethought dashboard.
Jan 9, 07:13 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.