All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Assist Operational
90 days ago
99.93 % uptime
Today
Assist Operational
90 days ago
99.93 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Solve Operational
90 days ago
99.99 % uptime
Today
Solve Widget Operational
90 days ago
99.99 % uptime
Today
Solve Email Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Triage Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
99.91 % uptime
Today
Dashboard Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 12, 2024
Intermittent Solve Data Tables not Showing Data
Resolved - This incident has been resolved
Sep 12, 14:00 PDT
Update - We are continuing to monitor for any further issues.
Sep 11, 13:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 12:08 PDT
Identified - Solve analytics pages are not showing data for some tables. We expect this issue to persist intermittently throughout the day while fixes are implemented.
Sep 11, 08:54 PDT
Sep 11, 2024
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Solve Analytics tables missing data
Resolved - This incident has been resolved.
Sep 9, 18:08 PDT
Update - We are continuing to monitor for any further issues.
Sep 9, 17:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 17:45 PDT
Identified - The issue has been identified and data is returning to tables
Sep 9, 17:35 PDT
Investigating - Some Solve data tables are not returning information. We are currently investigating the cause of this outage.
Sep 9, 16:43 PDT
Assist not responding
Resolved - The issue has been resolved and Assist is back to normal.
Sep 9, 12:30 PDT
Identified - Feed, summarization and response generation are not loading, we've identified the issue and working on a fix
Sep 9, 09:00 PDT
Assist not responding
Resolved - Feed, summarization and response generation are not loading, we've identified the issue and working on a fix
Sep 9, 09:00 PDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

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