Database Maintenance

Scheduled Maintenance Report for Forethought AI

Completed

The scheduled maintenance has been completed.

Posted Jul 09, 2026 - 19:49 PDT

Verifying

Verification is currently underway for the maintenance items.

Posted Jul 09, 2026 - 19:25 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 09, 2026 - 17:00 PDT

Scheduled

We’ll be migrating some of the data tables to a different infrastructure that is more scalable and reliable. There will be no impact to your production traffic.

During this period, you will be unable to create or modify existing Intents, AI Instructions, Content Snippets, Triage models and Assist notes. We apologize for any inconvenience this may cause and appreciate your understanding and patience while we work hard to improve our services for you.

Thank you.

Posted Jun 30, 2026 - 17:26 PDT

This scheduled maintenance affected: Dashboard (Dashboard).